Extract . . .
A blizzard shuts down transportation routes across the nation, stranding attendees and exhibitors in distant cities as a convention is scheduled to begin.
A shuttle bus runs over and kills an attendee in front of a hotel.
A bomb threat empties a convention center in the midst of the busiest day of a major tradeshow.
These and other crises can wreak havoc on any type of meeting planned by an association or corporation. Even worse, meeting-related crises occur at a time when staff and volunteer leaders are already stretched to the limit with onsite responsibilities.
How does an organization respond?
“It’s a challenge,” says Al Rickard, CAE, president of Association Vision, a Washington, DC-area communications company. “Meeting crises call for a special type of crisis management and communication.”
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