Category Archives: Leadership

Leadership Tips for Women from Deloitte Chairman, Sharon Allen

Extract . . .

When someone interviews the highest-ranking woman in the history of the big four accounting firms, I sit up and take notice.

Since few of my readers will see the interview that appeared in yesterday’s LA TIMES, here are the five insights that jumped out for me:

  • In a male-dominated profession, don’t mimic the men. Do things your own way. Remember, as my twin brother point out to me, “We enter the world as originals. Don’t die a copy”.
  • Promote yourself at work. Don’t assume that others know what you have done. Keep people well informed and talk about your contributions. (Very hard for women in business to do!)
  • Find a mentor and be a mentor. Remember, people throughout the organization can be mentors for different things. Ask for help.
  • Find something you are passionate and do it. It’s the only way you will have energy to stay the course.

Read more here:

http://www.eileenmcdargh.com/2010/10/leadership-tips-for-women-from-deloitte-chairman-sharon-allen/

Women in Business – Voice coaching workshop

Extract . . .

An increased ability to communicate more easily, fluently and with extra clarity to clients and business colleagues. More confidence in the resilience and power of your own vocal abilities to communicate the object of your business to others. To listen to members of the business community and to be heard by them.

Read more here:

http://www.jessicazeun.com/index.php/2011/07/women-in-business-voice-coaching-workshop/

Brain ‘rejects negative thoughts’ By James Gallagher Health reporter, BBC News

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One reason optimists retain a positive outlook even in the face of evidence to the contrary has been discovered, say researchers.

Read more here:

http://www.bbc.co.uk/news/health-15214080

Engage Employees Using Customer Service Tactics

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Most companies claim they want enthusiastic, engaged employees — and with good reason. Employee engagement and financial performance are connected. A recent study by Aon Hewitt, for example, found that companies with high levels of engagement outperformed the stock market in 2010. And yet Gallup research indicates that more than 70 percent of employees in the typical company are “not engaged” or “actively disengaged.”

What’s the reason for this failure? In my view, it boils down to a startling disconnect between how companies try to promote engagement and what truly inspires and motivates employees

Read more here:
http://blogs.hbr.org/cs/2011/10/engage_employees_using_custome.html

Rating Scale for Assessing Leadership in Business Meetings

Extract . . .

I constructed a rating scale that decomposes the skill of running meetings into three chronological components: (1) preparing for the meeting, (2) conducting the meeting, and (3) following up after the meeting. Each component is described as a set of measurable behaviors, which are scored on a numerical scale. As part of the course activities, students take turns running business meetings. I complete the rating scale and write notes in the margins as a student runs a meeting. I give the student feedback on the first two components immediately after class, and I give the student feedback on the third component after the student sends out a written summary of the meeting.

Read more here:

http://bit.ly/qA1sVh

Shaping the leaders of tomorrow

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The next generation has a tough task on its hands. What is big business doing to help them on their way?

Read more here:

http://bit.ly/qhnPH0

 

The Inside Track On What Leadership Skills Are, and How to Successfully apply them

Extract . . .

The principles are the same whether managing individuals or teams, but there are extra dimensions to team management. For a start, a manager has to bring together diverse talents, define goals for the team, harmonise efforts and manage the relationships between team members.

Additional management training may be necessary to acquire these leadership skills, as group dynamics are complex and shift quickly. A manager has authority, of course, but unless it is backed up with a vision for the team and consideration for their relationship with team members, that authority may be undermined.

The leadership qualities required can, to some extent, be determined by the nature of the team a manager is working with. For instance, an underachieving team needs an authoritative figure to set a clear direction, but a talented, successful team needs more democratic leadership. When a team is in conflict it needs a leader who can re-establish good relationships, but a manager who can combine all of these leadership skills will be the most successful in the long run.

Read more here:

http://bit.ly/q4knEU

 

The Sales Meeting/Is This How You ‘Discipline’ Your Sales Team?

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A couple of weeks ago I wrote a post on why sales meetings are a waste of time. My complaint about most sales meeting is they waste the sales team’s time because most managers don’t really have a good reason for holding the meeting and even when they do, so few managers thoroughly prepare for the meeting so that it runs smoothly, have value for the attendees, and everyone gets out quickly.

I received many emails and calls from readers saying how much they appreciated the post—but I also received several letting me know that I really had no clue what to use sales meetings for. Here is one sample:

Read more here:
http://bit.ly/94Y67U